Short 5-star review
★★★★★Great service!
Reply
Thank you so much! Great service is exactly what we aim for every day, so this made our morning. See you next time. The Bean There team
Free tool
Free AI review reply generator
Paste a Google review, pick the star rating and get a reply you can post right away. It answers in the reviewer's language and is written not to promise refunds or discounts.
How it works
Paste the review
Copy the review from Google and paste it in, then pick the star rating the customer gave.
Add your details
Type your business name and, if you like, the reviewer's first name and a tone.
Check it and post it
Copy the reply, edit anything that isn't right, and post it on Google.
What a good reply does
- Thanks the reviewer for taking the time to write.
- Mentions something specific they said, so it reads as personal.
- Stays calm on a negative review and moves the conversation offline.
- Stays short: two to four sentences is plenty.
Sample replies
Six replies from our examples, from a two-word 5-star review to a no-show complaint. Copy one as a starting point, or paste your own review above.
Detailed 5-star review that names a product
★★★★★The almond croissants are the best I've had outside of Paris. Flaky, not too sweet, and still warm at 8am. The cardamom bun is a close second. I'm stopping here every Saturday now.
Reply
What a lovely review, thank you! Our bakers start the almond croissants at 4am, so hearing they hold up to Paris means a lot to them. If you haven't had the cardamom bun straight from the oven yet, ask for one from the fresh tray next Saturday. The Golden Crust team
3 stars: good product, rude checkout
★★★★★Love the plants here, healthiest I've found in town. But the guy at the register was short with me when I asked about repotting. Took the shine off.
Reply
Thank you for the kind words about our plants, and we're sorry about how you were treated at the register. Repotting questions are exactly what we want people to ask, and we've spoken with the team about it. If you'd like to tell us more, stop by and ask for the owner, who would be glad to talk it through. The Fern and Fig team
Slow service
★★★★★Waited 40 minutes for two coffees. Staff seemed overwhelmed and nobody told us what was going on.
Reply
We're sorry you waited that long, and that no one kept you updated. Thank you for telling us; that's not the experience we want for anyone, and we're looking at how we staff busy mornings. If you're willing to give us another try, please ask for the manager when you come in so we can make sure it goes better. The Bean There team
They never showed up
★★★★★Booked the 8 to 12 window for Tuesday. Nobody came, nobody called. I took the day off work for this.
Reply
You took a day off work and we didn't show up or call, which is a failure on our part, and we're truly sorry. Thank you for letting us know; we're tracing how that booking was missed so it doesn't happen to anyone else. When you're ready, reach us by phone and we'll find a time that works for you. The Ace Appliance Repair team
5 stars, no text
★★★★★(no text, rating only)
Reply
Thank you for the 5 stars! We're glad you had a good experience, and we hope to see you again soon. The Bean There team
FAQ
Common questions
Want the details on what happens to the text you paste? Read our privacy policy.
Is the review reply generator free?
Yes. You can write 5 replies a day for free, with no signup and no credit card.
Do you store the review I paste?
No. The review is sent to our AI provider to write the reply and is not saved by us.
Which languages does it support?
It replies in the language the review is written in, including Spanish, French, German, Hebrew and many more.
Can I use it for Yelp, Facebook or Tripadvisor reviews?
Yes. The replies are written with Google reviews in mind, but they read naturally on any review site.
Should I post the reply without reading it?
No. Check names and details first. For 1 to 3 star reviews, make sure the reply fits what actually happened before you post it.
Can Mekomi reply to my reviews automatically?
Yes, once you connect your Google Business Profile. 4 and 5 star reviews can go out automatically, and the rest wait for your approval. Join the waitlist to get access.
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